Effective Date: 02 June 2025
Last Updated: 02 June 2025
Thank you for choosing aQuafleet 360, an advanced SaaS platform for vessel management. Your privacy, data security, and intellectual property rights are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and business data and how we safeguard confidentiality and proprietary information.
Information We Collect
We may collect the following types of personal and technical information:
a. Personal Information
- Name, email address, phone number
- Company name and job title
- Billing and payment information
- Login credentials
b. Technical and Usage Information
- IP address and browser type
- Device information
- Access times and pages viewed
- Session data and error logs
c. Operational Data
- Vessel information, crew details, maintenance logs, compliance records
- Satellite-based communication and telemetry data
How We Use Your Information
We use your data for the following purposes:
- To provide and manage your access to aQuafleet 360 services
- To improve user experience and platform functionality
- To communicate with you regarding account status, security updates, and support
- To comply with regulatory and legal obligations
- For billing and invoicing purposes
- To analyze usage patterns and optimize system performance
Sharing and Disclosure of Information
We do not sell or rent your personal data. However, we may share data under the following conditions:
- With Service Providers: For payment processing, hosting, analytics, and support services
- With Affiliates or Acquired Entities: In case of merger, acquisition, or reorganization
- With Authorities: If required to comply with legal obligations or law enforcement requests
- With Your Consent: Where explicitly agreed upon
Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your data, including:
- End-to-end encryption of critical data
- Role-based access control
- Regular security audits and penetration testing
- Secure backup and disaster recovery procedures
Data Retention
We retain your data as long as necessary to provide services and for legitimate legal or operational reasons. You may request deletion of your data by contacting us.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information
- Withdraw consent for data processing
- Request data portability
- Lodge a complaint with a data protection authority
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site performance and user experience. You may control cookie settings through your browser preferences.
International Data Transfers
If you are accessing the platform from outside our base jurisdiction, your information may be transferred to, stored, and processed in a country with different data protection laws. We ensure appropriate safeguards are in place.
Children's Privacy
aQuafleet 360 is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
Intellectual Property (IP) Protection
All content, software, algorithms, workflows, technical processes, visual interfaces, documentation, and data generated within or by aQuafleet 360 are protected under applicable intellectual property laws and international treaties.
a. Ownership
- All proprietary rights in the aQuafleet 360 platform remain the exclusive property of [Company Name] or its licensors.
- Client-submitted data remains the property of the client.
b. Usage Restrictions
Users agree not to:
- Reverse engineer, decompile, or disassemble the platform.
- Copy or reproduce platform components except as licensed.
- Remove proprietary notices.
c. IP Infringement
If you believe your IP rights have been violated, contact us at [Insert Legal/Compliance Email].
Non-Disclosure and Confidentiality
We are committed to protecting your confidential business information.
a. Definition of Confidential Information
Includes customer lists, operational data, source code, communication logs, and internal documentation.
b. Our Obligations
- Use information only to provide services.
- Limit access to those under confidentiality obligations.
- Safeguard information with industry standards.
c. Your Obligations
Do not disclose platform-related proprietary information without written consent.
d. Exceptions
Information is not confidential if it is public, known before disclosure, or independently developed.
Changes to This Policy
We may update this Privacy Policy as our services evolve. Material changes will be notified via email or a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
aQuafleet 360 - Privacy & Compliance Team
- By email: info@aquafleet360.com
- By phone: +1 226 908 0674
- Address: 295 Robinson Street, Oakville, L6J 1G7, Canada
(You can also use the Contact Us section.)